Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Genukey ("we", "us") collects, uses and protects your personal information when you use our website and buy a license from us. We are an independent reseller of genuine Microsoft software licenses.
Information we collect
- Order details — your email address, name and country, so we can deliver your product key and provide support.
- Payment information — processed securely by our payment provider. We do not store your full card number on our servers.
- Technical data — basic log data (such as browser type) and a strictly necessary session cookie that keeps your shopping cart working.
How we use your information
- To process your order and email your product key and activation guide.
- To provide customer support and handle refunds or replacements.
- To comply with our legal and tax obligations.
Sharing
We share data only with the service providers needed to run the store (for example, our payment processor and email provider), and where required by law. We do not sell your personal data.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing support@genukey.com.
Contact
Questions about this policy? Email support@genukey.com.